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Returns and Complaints


Unless exceptions apply, the Customer may be eligible to withdraw from the contract within the period specified below (generally 14 days), for any reason and without justification. Users can learn more about the withdrawal conditions within this section.

Unless any applicable exception is mentioned below, Customers who are European Consumers are granted a statutory cancellation right under EU rules, to withdraw from contracts entered into online (distance contracts) within the specified period applicable to their case, for any reason and without justification. To exercise their right of withdrawal, Customers must send to the Vendor an unequivocal statement of their intention to withdraw from the contract.


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